Massif MSP for Enterprise Services

Co-Managed Solutions for Business Scaling

As businesses scale, finding a service provider who will secure coverage for all IT operations and work with existing staff is critical. This can include helpdesk for IT staff support, core infrastructure management, network vulnerability scanning and patching or having vCIO strategic consulting for your industry's needs. By partnering with Massif MSP, you enhance your technical capability to streamline workflows, build resilience, and position your organization for effective growth.

Massif MSP virtual-CIO

This service provides business leaders with a technical resource who will help their organization develop a corporate IT strategy and prepare the company to navigate costs and support with long-term planning.

Massif MSP Helpdesk

Provide your IT staff a channel to escalate issues. IT staff escalate their tickets on either a 8AM-4PM Monday to Friday or 24/7 on-call response.

Massif MSP Infrastructure

Outsource the difficulty of monitoring and management of servers, access points, routers, and switches.

Massif MSP Vulnerability Management

This service includes vulnerability monitoring and monthly after-hours patching by Massif MSP to keep your business secure and compliant.

Governance, Risk & Compliance Writer

During an incident, clear instructions could be the difference between recovery or a week of incidents. This program reviews current policies and synthesizes your organization's key concerns and threats into actionable safeguards. The process ensures managers are given the opportunity to share their assessment of current practices to ensure best practice solutions account for common-sense needs. The deliverables will strategically update your:

•Incident Response Plan (IRP)
•Disaster Recovery Plan (DRP) and
•Business Continuity Plan (BCP)

This service also includes guided desk top contingency exercises with staff to ensure the responding personnel are prepared and confident to face challenges when they arise.

Massif MSP Business Growth Consulting

Customers choose us for strategic consulting because we value your team and their commitment to their employer throughout the process. We start with open-ended interviews of all management and rising stars so they can share their work and priorities from their perspective in their own words on business procedures. Every person is given the opportunity to share the context of their work and touch on their IT friction points, dependencies, and areas of IT innovation. We often find teams who were frustrated with disruptive policies that didn't reflect their needs but were too busy to find a resolution or had no path to share their concern. This makes their contribution to standardized policies meaningful as it finally enables policies to remove disruptions and become a growth accelerator for the organization. The key to creating successful policies is in properly scoping, evaluating, and recognizing the actions of all staff when implementing policies.

Creative talent often solve organizational issues themselves by circumventing corporate policies (Rogue IT). Their quick-fixes inform us of your organization's real needs and current limitations, so we can share real solutions with leadership that help take back ownership of risks. Our solutions establish better processes and guide people to approved workflows to enhance your businesses insights. This can inform your trade secrets or patents while mitigating organizational risks and liabilities. By bringing us in to consult, you'll give your staff an ally and an authorized channel for communicating their issues and innovations, identify strategic growth areas, and support organization needs responsibly.

Massif Enterprise Cybersecurity

Business concerns for cybersecurity often stem from meeting obligations like PCI DSS Compliance, cyber insurance requirements, or from leadership interest surrounding information security. Once those requirements have been met, it's best to align IT environments to nationally recognized frameworks like the CIS critical security controls and NIST Cybersecurity Framework to enhance security posture. After aligning the organization with frameworks, that information is supplemented with additional recommendations from trends identified by leading cybersecurity vendors to account for emerging threat patterns. If your industry has a specific regulation requirements, such as SEC Rule 17A-4, FINRA Rule 4511, FTC Safeguards Rule, SOX, HIPAA's Security Rule, CMMC, ITAR, or DFARS finding an MSP with your specialty is critical, and that may not always be us, contact us with your regulation and we'll direct you to the specialists we know with what vendors they've implemented on. If you're another MSP with a specialty that has not met our founder, reach out via e-mail so we can discuss your experience with regulations and the tech stacks you've implemented them on.

Discuss Our Services

To learn more about our services, complete the form below.

Name:* Business Name:* E-mail:* Phone:*

What services are you interested in or want to learn more about:
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Helpdesk
Managed IT for Workstations/Computers
Server Management
Infrastructure/Network/Firewall/Switch Management
Cloud Services
Cybersecurity
Backups and Disaster Recovery
Policy & Procedure Writing
Vulnerability Management
Business IT Growth Consulting
E-mail Services
Backups and Disaster Recovery
HIPAA Compliance (Healthcare Providers)
Manufacturing/ISO 9001 Compliance
FTC Safeguards Compliance (Accountants, Finance, Car Dealers)
Virtual CIO Consulting
Other Not Listed
How many sites/campuses does your organization have:* Approximately how many computers does your organization use*: How many servers does your organization use:* How many employees use computers:* Is there anything else you'd like to share about your IT situation:

Southern Maine’s Managed Service Provider

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Based in Topsham, Maine