Support for Small Businesses
Dependable Service from Massif MSP
Why We Love Your Accountant
Like all investments, technology needs to result in a profit return for the business. We love learning about IT needs from owners, business, or accounting staff because they know a business' risk tolerance, tech pain points, and most critically they know the purpose of a business and investments is to have a profit. Their insights often help to map out options to build resilience, to reduce downtime, to bake-in cybersecurity to protect from the latest threats, and most importantly keep you informed of technology options so you can decide what helps your business most.Running Without Support
When a company (usually a small one) runs computers with no support until they need to be fixed, the assumption is that not enough systems will fail in any given incident to take down the business' systems or impact profitability. Unfortunately, even with variances in studies, the business risks are clear, when small businesses lose critical data central to their business, 20%-90% permanently close within two years
Confronting Business Risk
The way business owners should respond to this tech dependency is to confront risk by operating with Total Cost of Ownership (TCO). This is where downtime, repairs, and upgrades are planned to help protect data and devices from incidents, accidental deletion, malware, or other events. Businesses using TCO have lower overall IT expenses, where a single-day of incident response costs the equivalant of managed services for the device for 1,500 days which is the average lifespan of a business device. As an added benefit, total incident response times in managed environments are typically quicker when defenses are already configured and the responder knows where a device's valuable assets are. The benefits and lower costs of planning is why one of our core values is:
We define the scope, examine the data, and work through options to identify the context, risks, incentives, tradeoffs and areas it may breakdown.
More than Tech Support
This is more than fixing computers and WiFi. This is learning and logging the details of how your IT systems work, how your systems depend on them, and what can break giving your business clarity about where the edge is on data-based decisions. Massif MSP does this to predict risks in your business, help plan business costs, identify chokepoints, proactively prevent failures, or when systems fail, have ready-to-go solutions to bring your business back online.
How Massif Helps
Massif MSP helps businesses by performing IT tasks, providing IT solutions to issues, advising on IT strategy or a mix of all three. This is done by remote support or onsite visits traveling from Topsham. And when suggestions are made or issues are solved, we'll record what we did for our records, but our business doesn't hide how we fixed your systems to lock you in as a customer; we can share why it works so you can learn why the support we provide is worth it. If you're ready to find out if Massif MSP can help and to discuss what total ownership would look like for your current IT situation, fill out the form below or reach out through the email listed on our Get Help page.
